Giant Recalls 3,630 SureLock LED Bike Lock Keys Over Button Battery Ingestion Hazard

October 9, 2026 | United States

Giant Bicycle has recalled approximately 3,630 LED-light keys included with certain SureLock bicycle lock sets because children can access the small button-cell batteries inside, creating a risk of serious injury or death if swallowed. For other equipment used by electric bike owners, see my Best E-Bike Accessories Guide.

The U.S. Consumer Product Safety Commission (CPSC) announced the recall on October 8, 2026. It affects the illuminated key, not the bicycle lock itself or an electric bike’s main rechargeable battery.

Owners should immediately stop using affected LED-light keys and contact Giant Bicycle about returning them to an authorized retailer for a $5 refund.

The standard non-LED keys and the bicycle lock itself can continue to be used.

Giant reported no incidents or injuries in connection with the recall as of the official announcement.

For more product safety announcements, visit my Electric Bike News archive.

Recall Status: Giant SureLock LED Keys Recalled October 8

The recall was announced in cooperation with the CPSC on October 8, 2026.

The main details are:

Recall information	Details
Company	Giant Bicycle
Recalled product	LED-light keys included with certain SureLock bicycle lock sets
Recall date	October 8, 2026
U.S. units	Approximately 3,630
Additional Canadian units	1,395
Hazard	Accessible button-cell batteries that can be swallowed
U.S. remedy	$5 refund after returning the affected LED key
Incidents or injuries	None reported
CPSC recall number	27-015

The recalled LED-light keys are black and white and were supplied with pre-keyed SureLock bicycle lock sets.

This is an accessory recall. It does not involve complete Giant electric bicycles or their main propulsion batteries.

Why Are Giant SureLock LED Keys Being Recalled?

The affected keys include a small LED light powered by button-cell batteries.

According to Health Canada, each recalled LED-light key contains two CR1220 lithium manganese dioxide button-cell batteries.

These are small, non-rechargeable batteries. They are not the large lithium-ion battery packs used to power electric bikes.

The CPSC determined that the batteries inside the illuminated keys can be accessed too easily by children.

The agency also found that the affected products and packaging lack required warnings under Reese’s Law, which addresses button-cell and coin-battery safety.

If a child swallows one of these batteries, it can become lodged in the esophagus and cause severe internal chemical burns. Serious injuries can develop rapidly and may be life-threatening.

The recall was issued to address this potential danger, even though no injuries or incidents had been reported.

Which Giant SureLock Models Are Recalled?

The recall covers LED-light keys included with nine specified SureLock bicycle lock models within the affected serial-number ranges.

The bicycle lock itself and the standard non-LED keys are not being recalled.

Complete Affected SureLock Model and Serial-Number List

The following model names and serial-number ranges come from the official CPSC recall notice.

SureLock model	Serial number from	Serial number to
SURELOCK PROTECTOR 1 DT	00000 2303	00000 2607
SURELOCK PROTECTOR 1 STD	00001 2303	00001 2607
SURELOCK PROTECTOR 1 LS	00002 2303	00002 2607
SURELOCK FLEX KEY COIL 15	00010 2303	00010 2607
SURELOCK FLEX KEY COIL 12	00011 2303	00011 2607
SURELOCK FLEX KEY 15	00013 2303	00013 2607
SURELOCK FLEX KEY 12	00014 2303	00014 2607
GIANT SURELOCK FLEX KEY COIL 12	00065 2303	00065 2607
GIANT SURELOCK FLEX KEY COIL 15	00066 2303	00066 2607

The CPSC states that the recall includes affected LED-light keys manufactured after March 2023.

Owners should compare their complete product identifiers with the official recall information.

If a model or number is unclear, contact Giant Bicycle or an authorized retailer before assuming a key is unaffected.

How to Identify an Affected SureLock LED Key

There are two important product identifiers owners can use.

1. Find the Serial Number Underneath the Lock

The CPSC identifies affected products using serial numbers located on the underside of the bicycle lock.

Look for the number printed or marked on the lock and compare it with the applicable model and range in the table above.

Giant’s return instructions also refer to providing a photograph of the lock’s date code.

2. Find the SKU Label Underneath the LED Key

Giant’s manufacturer recall announcement identifies affected lock sets by their SKU numbers.

According to Giant, the SKU is printed on a label attached to the underside of the LED-light key supplied with the lock set.

A SKU is a product identification number. It is different from the lock’s serial number.

Owners can compare the SKU against the affected products listed in Giant’s official SureLock recall announcement.

Do not attempt to open the LED key or remove its batteries to identify it.

If the label is missing or the numbers are difficult to read, an authorized Giant retailer can help determine whether the product is covered.

Where and When Were the Recalled Keys Sold?

According to the CPSC, the affected SureLock lock sets were sold through Giant-authorized bicycle retailers nationwide and Giant’s U.S. website.

The original lock sets were priced between approximately $25 and $65.

The Official Sources List Different Sales Dates

There is an inconsistency in the published sales periods.

• CPSC: March 2023 through August 2026.
• Giant Bicycle: March 2024 through August 2026.
• Health Canada: March 2024 through August 2026.

These are the dates reported by the respective sources, and the discrepancy has not been resolved in the available notices.

Owners should not rely on purchase date alone to decide whether an LED key is affected.

Checking the model, serial number, and SKU information is a better approach.

What Should Owners Do About the Giant SureLock Recall?

Giant and the CPSC provide a return-and-refund procedure for affected U.S. consumers.

Step 1: Stop Using the LED-Light Key

Immediately stop using an affected illuminated key.

Keep it securely away from children while arranging the return.

Do not open the battery compartment or attempt to repair or modify the recalled key.

Step 2: Check the Lock Model and Product Numbers

Identify the model of your SureLock bicycle lock.

Find the serial number on the underside of the lock and compare it with the affected ranges.

You can also check the SKU label attached beneath the LED key against Giant’s official recall information.

Step 3: Contact Giant Bicycle or an Authorized Dealer

Contact Giant Bicycle or an authorized Giant retailer for assistance with the recall.

Confirm that your key is included and arrange its return.

Step 4: Bring the Recalled Key to a Giant Retailer

Giant directs consumers to bring the recalled LED-light key to an authorized retailer.

Bring either the complete bicycle lock purchase or a photograph showing the identifying number or date code on the lock so the retailer can verify eligibility.

Step 5: Receive the $5 Refund

Eligible U.S. owners receive a $5 refund after participating in the recall and returning the LED-light key.

The standard keys without LED lights and the bicycle lock itself may continue to be used.

Do not dispose of the recalled key before completing the return process.

Giant SureLock Recall Contact Information

Giant Bicycle – United States

Phone: 866-458-2555

Email: [email protected]

Website: Giant Bicycle’s Official Recall Information

Customer-Service Hours

The official notices list slightly different starting hours.

• The CPSC lists Monday through Friday, 8 a.m. to 5 p.m. Pacific.
• Giant’s manufacturer announcement lists Monday through Friday, 9 a.m. to 5 p.m. Pacific.

Calling between 9 a.m. and 5 p.m. Pacific, Monday through Friday, falls within both published schedules.

Canadian consumers should follow Giant Canada’s separate recall and refund instructions rather than assuming the U.S. $5 refund applies.

What If a Child Swallows a Button-Cell Battery?

A suspected swallowed button-cell battery is a medical emergency. Seek emergency medical care immediately, even if the child has no symptoms.

If a battery becomes lodged in the esophagus, it can cause serious tissue damage in as little as two hours.

The CPSC recommends immediately contacting one of these services for treatment guidance:

• National Battery Ingestion Hotline: 800-498-8666
• Poison Help: 800-222-1222

You can also consult the CPSC’s button-cell and coin-battery safety information.

Do not induce vomiting. Do not delay emergency treatment while waiting for symptoms or attempting to remove the battery yourself.

Follow instructions from emergency medical professionals or the battery ingestion hotline.

Why This Recall Matters to E-Bike Owners

Electric bike owners often focus on the safety of their main battery and charger, but other accessories can contain small batteries that present different hazards.

Electronic locks, remote controls, tracking devices, lights, and key fobs may use button-cell batteries.

The Giant recall highlights why owners should check product safety notices for accessories as well as their electric bicycles.

A small illuminated key can create a serious hazard if a child is able to access and swallow its battery.

For related ownership and equipment guidance, see my E-Bike Troubleshooting and Maintenance Guide.

The fact that no injuries have been reported does not mean recalled keys should continue to be used.

My Take

I think the most helpful part of this recall is that Giant has identified a specific component owners need to return.

People who use SureLock products to secure their electric bikes do not need to replace the entire bicycle lock because of this announcement.

The recalled item is the LED-light key. The lock and standard non-LED keys remain usable.

I would encourage owners to check both the CPSC serial-number information and Giant’s SKU guidance, particularly because the official notices list different sales periods.

The $5 refund may be relatively small, but the safety issue is important. Button-cell batteries can cause devastating injuries if swallowed.

For households with children, the priority should be to stop using the affected key, keep it away from children, and complete the recall return.

How This Story Was Verified

This report is based on the CPSC’s October 8, 2026 recall notice, Giant Bicycle’s official manufacturer announcement, Health Canada’s corresponding recall, and CPSC button-cell battery safety guidance.

The article distinguishes the recalled LED-light key from the unaffected lock and standard keys. It also identifies differences between the official sales-date and customer-service-hour information rather than treating conflicting details as identical.

Official Sources

• CPSC – Giant SureLock LED-Light Key Recall, October 8, 2026
• Giant Bicycle – Official SureLock LED-Key Recall Announcement
• Health Canada – Giant SureLock Bicycle Locks With LED Key Recall
• CPSC – Button-Cell and Coin-Battery Safety Information